NCT06342375NARecruiting
Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
University of Wisconsin, Madison
Start Date
2/12/2025
Completion Date
12/1/2027
Summary
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Eligibility Criteria
Age Range: 50 years to No maximum
Inclusion Criteria:
* Eligible for Medicaid
* Lost Medicaid coverage between June 2024 and November 2025
Exclusion Criteria:
* Preferring a language other than English, Spanish, or Hmong
* No working phone number
Interventions
OTHER
Outbound phone call
Conditions
No Medicaid Coverage
Locations
University of Wisconsin - Madison
Madison, Wisconsin 53705
United States