NCT07174466NARecruitingAccepts Healthy Volunteers
The e-SINCERE Study
Andrea Wallace
Start Date
8/8/2025
Completion Date
8/31/2029
Summary
The e-SINCERE study will evaluate whether providing stable cell phones and digital navigation assistance helps patients overcome ICT barriers and connect more successfully with community services. The study will begin with patients in the UHealth ED, with additional sites added in the future, and will involve working with community service providers and policy leaders to refine and implement the intervention. Findings from this study may guide the development of future programs and policies to improve access to services for patients facing economic and technological barriers.
Eligibility Criteria
Age Range: 18 years to No maximum
Inclusion Criteria:
* Community Advisory Board Members
Health system, governmental, and community service stakeholders
Able to understand English
Adult (\> 18 years)
\- General screening population:
Any patient who completes the SINCERE screener.
Able to understand or read English or Spanish.
\- Survey study inclusion criteria:
Any patient who completes the SINCERE screener who has connected with 211 for service outreach
Able to understand or read English or Spanish.
Adult (\> 18 years)
Exclusion Criteria:
* Those unable to communicate verbally in English or Spanish
* Those living in nursing facilities, or those who are not otherwise responsible for self-care
Interventions
OTHER
Standard Referral to 211
BEHAVIORAL
e-SINCERE (Phone Support)
BEHAVIORAL
e-SINCERE (Digital Navigation)
Conditions
Social Determinants of Health (SDOH)Digital Health LiteracyHealth Services Utilization
Locations
University of Utah
Salt Lake City, Utah 84112
United States