Improving Adult Protective Services Client Outcomes: A Stepped-Care Social and Mental Health Engagement Program

Inclusion Criteria: Older Adults * an APS validated EM/SN case * able to provide informed consent * able to speaks English or Spanish * able to hear sufficiently using the telephone * transitioning out of APS intervention (i.e. in the case closure phase of the APS service). Student * college or university student * enrolled in a health-related program * commit to making 8-weekly consecutive calls * complete the required 1-hour training and assessment. Exclusion Criteria: Older Adults * Individuals needing a proxy to consent * suspected or confirmed decision-making capacity impairments or uncontrolled psychiatric illnesses such as schizophrenia, paranoia, delusion, or delirium Student -only engaging in the program to fulfill some educational requirement