We publish only what we can stand behind. This page lists every claim we make publicly, what evidence supports each one, and — just as importantly — what we deliberately do not claim.
Corterve is a product of MannaSync Solutions Inc. It helps patients find clinical trials they may be eligible for, and helps research sites and sponsors reach those patients. It does not determine eligibility and does not promise an enrollment outcome.
Each claim below is active, reviewed on the date shown, and supported by the evidence type listed. Code evidence is labeled as code evidence — never as certification or operating effectiveness.
“Corterve is free for patients — trial discovery, matching, and browsing.”
Scope
All patient-facing features: trial search, assessment, matching, alerts, trial browsing.
Evidence
CONSUMER_PREMIUM_ENABLED=false — checkout endpoint returns 410 Gone. See backend checkout configuration.
Appears on
/pricing, /assessment, /trials, homepage
Review date
2026-10-25
“Patient health information is encrypted at rest and in transit.”
Scope
All patient-submitted health data stored in Corterve systems.
Evidence
Code evidence: encryption applied at the storage layer. This is code evidence, not a certification of operating effectiveness.
Appears on
/trust, homepage, /assessment
Review date
2026-10-01
“We do not share patient data without explicit consent.”
Scope
All patient data sharing with research sites or sponsors.
Evidence
Privacy policy and consent flow — patient must explicitly consent before any data is shared with a research team.
Appears on
/trust, homepage, /assessment
Review date
2026-10-01
“Community Connect is event-based — we never charge per patient, per referral, or per enrollment.”
Scope
All Community Connect commercial relationships with sponsors and sites.
Evidence
Commercial pricing policy — event-based billing only (Event Kits, design fees, per-event participation). No per-patient, per-referral, or per-enrollment fees.
Appears on
/community, /services, /for-sites
Review date
2026-10-01
“Corterve does not determine eligibility and does not promise an enrollment outcome.”
Scope
All patient matching and trial discovery features.
Evidence
Product design: Corterve surfaces potentially relevant trials; the research team at each site makes the actual eligibility determination.
Appears on
/contact, /trust, /assessment
Review date
2026-10-01
“Community Connect is our primary community engagement offering. Event Kits and Concierge Event Ops & Design are optional add-ons.”
Scope
All public-facing commercial pages.
Evidence
Product architecture: Community Connect is the foundational subscription; Event Kits and Concierge are optional services layered on top.
Appears on
/, /community, /for-organizations, /services
Review date
2026-11-10
Transparency means being clear about what we don't say, not just what we do. The following are topics where we deliberately do not make public claims.
We do not display invented certifications, compliance badges, or seals. We describe what our code does, not what an auditor has certified.
We do not claim that Community Connect accelerates enrollment by any specific percentage. Community engagement is a strategy, not a guarantee.
We do not publish per-study, per-site, or per-event pricing publicly. Pricing is discussed directly with qualified organizations.
We describe our matching as algorithmic, not "AI-powered" — we match based on condition, age, and location data the patient provides.
We do not claim to pre-screen patients. We surface trials that may be relevant; the research team determines eligibility.
We do not claim 24/7 support availability. Our contact routes are monitored during business hours.
We do not publicly advertise a BAA. Business associate arrangements are discussed directly with the relevant party.
We do not make public claims about de-identification methods or guarantees.
We do not publicly claim penetration test results or security audit outcomes.
We say patient access is free. We do not say "free forever" — we cannot guarantee the indefinite future of any business.
